Downloads & Refunds

Download Policy

Download Policy for Food for the Soul Publishing eBooks

At Food for the Soul Publishing, we strive to provide a seamless experience for our customers. By purchasing our eBooks, you agree to the following download policy:

1. Immediate Access:

- Upon successful payment, you will receive immediate access to download your purchased eBook(s). A download link will be provided via email and/or on the order confirmation page.

2. File Formats:

- Our eBooks are available in various formats, including EPUB and PDF. You are responsible for ensuring that your device is compatible with the format you choose.

3. Download Limitations:

- You may download your eBook(s) a limited number of times (typically 3). This is to prevent unauthorized distribution. If you encounter issues with downloading, please contact us for assistance.

4. Storage Responsibility:

- Once downloaded, it is your responsibility to store the eBook securely. We recommend backing up your files to prevent loss.

5. Technical Support:

- If you experience technical issues with the download process, please reach out to our customer support team at info@foodsoulpublishing.com.

Refund Policy

Refund Policy for Food for the Soul Publishing Ebooks

At Food for the Soul Publishing, we want you to be satisfied with your purchase. Please review our refund policy carefully:

1. Digital Product Policy:

- All eBook sales are final. Due to the nature of digital products, we do not offer refunds or exchanges once the purchase is completed, and the eBook has been downloaded.

2. Defective Products:

- If you receive a defective file or experience significant issues with the eBook that prevent you from accessing the content, please contact us within 7 days of purchase. We will review your case and may issue a replacement or help.

3. Customer Support:

- For any inquiries regarding your purchase or to report an issue, please contact our customer support team at info@foodsoulpublishing.com. We are here to help!